Erich Bacher

Inspirer
DISC Type : id

Sales Engineer at Cady Business Technologies

United States

Overview

Erich Bacher is a Sales Engineer with deep expertise in Voice over IP architecture and network troubleshooting. His career includes roles such as Technical Architect and Engineering Services Manager, where he managed a Mitel team at Heartland Business Systems. He holds Mitel and CMNA certifications and studied at the University of Wisconsin.

His unique educational background in Film and Philosophy suggests interests beyond his technical career, indicating a blend of creative and analytical thinking. This diverse academic foundation points to a well-rounded individual with a curiosity that extends into the arts and humanities.

Erich authored a technical white paper on "Troubleshooting Fax over IP, " showcasing his ability to analyze and solve niche technological challenges.

Personality Overview

Achievment Oriented

Fast Adopter

Confident & Optimistic

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

VoIP Architecture
A stated specialty and the central theme of his career, from senior engineer to sales engineer roles involving Mitel, Cisco, and Panasonic systems.
Network Troubleshooting
A core specialty demonstrated by his experience with Adtran, Juniper, HP, and Cisco hardware, and troubleshooting complex networking issues.
Mitel Systems
He managed the Mitel team at Heartland Business Systems and holds a Mitel Border Gateway certification, indicating specialized knowledge.

Media Appearances

Erich has no verified media appearances

Work History

1-2026
Sales Engineer at Cady Business Technologies
3-2021 - 11-2025
Technical Architect at Heartland Business Systems
10-2018 - 3-2021
Engineering Services Manager at Heartland Business Systems
3-2009 - 10-2018
Senior Voice Engineer at Heartland Business Systems
1-2004 - 3-2009
Technician at Bacher Communications, Inc.

Education

2003 - 2004
Film from University of Wisconsin-Milwaukee
2001 - 2002
Philosophy from University of Wisconsin-Green Bay

More Information

Social Presence :

Prographics :

Exp : 21 Location : United States Job Level : Mid-senior Designation : Sales Engineer at Cady Business Technologies
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Insights For Selling To Erich

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Look like someone who is on top of their game

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erich is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Erich

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Erich move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Erich take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Erich

Personality Compatibility


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