Erin S.

Examiner
DISC Type : cs

Enterprise Business Development Representative at Five9

San Francisco Bay Area, United States

Overview

Erin is an Enterprise Business Development Representative at Five9, specializing in AI-powered contact center solutions. She leverages an extensive background in talent sourcing and recruiting to build enterprise pipelines and drive effective outreach strategies. Erin holds a Master of Science from San José State University.

Outside of her professional life, Erin is an avid outdoor enthusiast who enjoys hiking the hills in Marin County. She also has a creative side, expressed through her unique hobby of basket weaving. Her travels have taken her to destinations like Thailand, which she explored before starting her new role.

Interestingly, Erin previously worked as a professional matchmaker, managing client relationships and compatibility analysis.

Personality Overview

Late Adopter

Overcautious

Tough To Convince

They do not like taking risks at all and go for proven options in the end.  The only way to convince them is by showing them examples and ample proof. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

AI Contact Solutions
Her current role at Five9 is focused on helping enterprise clients explore and implement AI-powered contact center solutions.
Talent Sourcing
Has a deep background as a recruiter at companies like SoFi and holds a certification in talent sourcing, with a focus on building diverse pipelines.
Pipeline Development
Her career has centered on building pipelines, first for talent in GTM and tech roles, and now for enterprise sales.

Media Appearances

Erin has no verified media appearances

Work History

7-2025
Enterprise Business Development Representative at Five9
8-2024 - 12-2024
Sourcer & People Ops at Generate
2-2022 - 1-2024
Technical Sourcing Recruiter at SoFi
3-2021 - 2-2022
Recruiter at UrbanEngineer
8-2017 - 10-2018
Relationship Manager / Matchmaker at Kelleher International

Education

2019 - 2021
Master of Science - MS from San José State University
2011 - 2015
Bachelor of Arts - BA from Sonoma State University

More Information

Social Presence :

Prographics :

Exp : 4 Location : San Francisco Bay Area, United States Job Level : Junior Designation : Enterprise Business Development Representative at Five9
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Insights For Selling To Erin

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erin is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Erin

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Erin move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Erin take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Erin

Personality Compatibility


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