Erin Stoughton, PMI-ACP

Questioner
DISC Type : c

Senior Director, IT Systems & Support at Eat'n Park Hospitality Group

Homestead, Pennsylvania, United States

Overview

Erin is an innovation-focused IT leader with over 15 years of cross-functional experience at Eatn Park Hospitality Group. Her expertise spans guest technology, e-commerce, and data analytics, shaped by her B. A. from Robert Morris University and certifications like the PMI-ACP.

She has demonstrated remarkable company loyalty, growing from a marketing intern to her current role as Senior Director. Erin began her career with the company as a server while attending university, eventually landing an internship that launched her corporate journey.

Her teams work contributed to Eatn Park being named a 2024 Technology Innovator of the Year by the Pittsburgh Technology Council.

Personality Overview

Value Seeker

Cautious & Analytical

Not Easily Convinced

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to do thorough analysis of any situation.

Topics They Care About

Hospitality Innovation
Her recent social media posts celebrate her company's recognition as a "Technology Innovator of the Year" in its 75th year of business.
Guest-Facing Technology
Previous roles involved direct oversight of guest technology, including e-commerce platforms, POS systems, tableside payments, and third-party delivery partners.
Agile Methodologies
Holds both PMI Agile Certified Practitioner (PMI-ACP) and SAFe Agilist certifications, indicating a strong professional focus on these frameworks.

Media Appearances

Erin has no verified media appearances

Work History

1-2025
Senior Director, IT Systems & Support at Eat'n Park Hospitality Group
3-2020 - 1-2025
Director, Guest Technology & POS Operations at Eat'n Park Hospitality Group
2-2014 - 3-2020
Director, Guest Engagement & Insight at Eat'n Park Hospitality Group
3-2010 - 2-2014
Marketing Manager at Eat'n Park Hospitality Group
7-2008 - 3-2010
Marketing Coordinator at Eat'n Park Hospitality Group

Education

2020 - 2020
SaFe 5 Certified Agilist from Lean Agile Institute
2000 - 2004
B.A. from Robert Morris University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Homestead, Pennsylvania, United States Job Level : Senior Designation : Senior Director, IT Systems & Support at Eat'n Park Hospitality Group
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Insights For Selling To Erin

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erin is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Erin

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Erin move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Erin take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Erin

Personality Compatibility


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