Essya Hanachi

Observer
DISC Type : ci

Chief Financial Officer, U.S. Personal Banking at Citi

New York, New York, United States

Overview

Essya Hanachi is the Chief Financial Officer for U. S. Personal Banking at Citi, overseeing finance for its credit card, mortgage, and retail banking businesses. Her career includes senior roles at JPMorgan Chase, such as CFO for Chase Card Services. She holds an MBA from Columbia and a BSBA from Georgetown.

Essya is a passionate advocate for diversity, equity, and inclusion. She serves on the Board of Directors for SCO Family of Services, a non-profit supporting New York communities, and is an executive sponsor for Citis Women in Finance program. She resides in Brooklyn with her husband.

In 2023, she was selected as one of 24 finalists for the prestigious WeQual Awards, recognized in the Strategy category.

Personality Overview

Assertive

Curious

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Financial Strategy
Serves as CFO for Citi's U. S. Personal Banking and was a finalist in the Strategy category for the 2023 WeQual Awards, underscoring her expertise in financial leadership.
Diversity in Finance
Actively advocates for an inclusive workplace as the executive sponsor for Citi's Women in Finance program and was a member of JPMorgan Chase's Black and Latino Finance Council.
Community Empowerment
Serves on the Board of Directors for SCO Family of Services, a non-profit that delivers vital human services to children, families, and communities across New York.

Media Appearances

Citi Announces CFO Transition Plans and Changes to U.S. Personal Banking Business. Featured in Citi Group – Official Press Release

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Citigroup Names New CFO, Announces Major Overhaul In Personal Banking Business. Featured in Benzinga

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Work History

12-2023
Chief Financial Officer, U.S. Personal Banking at Citi
8-2021 - 12-2023
Chief Operating Officer for Finance at Citi
10-2017 - 8-2021
Chief Financial Officer, Chase Card Services at JPMorgan Chase & Co.
12-2012 - 8-2021
Managing Director, Regulatory Capital Management Office at JPMorgan Chase & Co.
7-2010 - 12-2012
Executive Director, Treasury Services Controller at JPMorgan Chase & Co.

Education

2001 - 2003
MBA from Columbia Business School
1987 - 1991
BSBA from Georgetown University McDonough School of Business

More Information

Social Presence :

Prographics :

Exp : 15 Location : New York, New York, United States Job Level : Leadership Designation : Chief Financial Officer, U.S. Personal Banking at Citi
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Insights For Selling To Essya

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Essya is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Essya

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Essya move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Essya take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Essya

Personality Compatibility


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