Fábio Fideles

Questioner
DISC Type : c

Gerente de Operações at Ferreira e Chagas Advogados

Belo Horizonte, Minas Gerais, Brazil

Overview

Fábio Fideles is an experienced operations and people manager with a history of working in large-scale companies. He specializes in strategic planning, team leadership, and client relations, holding a postgraduate MBA from Uniminas Ead.

He is passionate about leadership development, drawing inspiration from external sources to train his teams. He uses themes from inspirational films and literature to foster growth and motivation among his coordinators.

He was inspired to conduct a leadership training session based on the film "Coach Carter – Treino para a Vida".

Personality Overview

Not Easily Convinced

Value Seeker

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Leadership Development
He actively develops his coordinators' skills, using inspirational movies and books as training tools to transform results and people.
Talent Acquisition
Frequently posts job openings for his teams, indicating a focus on hiring and building out his operational staff, from operators to supervisors.
Inspirational Films
Uses the movie "Coach Carter – Treino para a Vida" as a reference for discipline, purpose, and inspiring leadership in his professional development activities.

Media Appearances

Fábio has no verified media appearances

Work History

9-2024
Gerente de Operações at Ferreira e Chagas Advogados
3-2023 - 8-2024
Gerente de Relacionamento at VIC Engenharia
5-2022 - 1-2023
Gerente de Operações at Atento Brasil
4-2021 - 4-2022
Gerente de Operações at Ação Contact Center
11-2019 - 4-2021
Coordenador de Operações at Mundiale

Education

4-2023 - 10-2023
Pós-graduação Lato Sensu - MBA from Uniminas Ead
4-2023 - 10-2023
Pós-graduação Lato Sensu from Uniminas Ead

More Information

Social Presence :

Prographics :

Exp : 15 Location : Belo Horizonte, Minas Gerais, Brazil Job Level : N/A Designation : Gerente de Operações at Ferreira e Chagas Advogados
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Insights For Selling To Fábio

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fábio is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Fábio

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Fábio move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Fábio take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Fábio

Personality Compatibility


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