Faisal Khan

Visionary
DISC Type : Ds

Customer Success Manager at Auxilium

United Arab Emirates

Overview

Faisal Khan is a customer success and account manager focused on business growth within the GCC. Educated at Heriot-Watt University, he specializes in company formation in Saudi Arabia and Employer of Record services. Colleagues describe him as highly professional, enthusiastic, and possessing a strong "can-do" attitude, adept at fostering positive client relationships.

Faisal demonstrates a keen interest in the technological and infrastructural evolution of the Middle East. He actively follows major developments in AI, cloud computing, blockchain technology, and the establishment of new transportation networks and smart cities, particularly within the UAE, Oman, and Saudi Arabia.

Unique fact: He previously managed accounts for an impressive roster of luxury brands, including Bentley, Cadillac, Maserati, and Dolce & Gabbana.

Personality Overview

Fast But Thoughtful

Goal-Oriented

Early Adopter

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

GCC Business Growth
His entire career focus, from his headline to previous roles, is centered on helping businesses establish themselves and grow within the GCC region.
Regional Infrastructure
He frequently posts about major transportation projects, such as the Muscat Metro and the Etihad Rail service, showing an interest in regional connectivity.
Employer of Record
A specialized service he is passionate about, as stated in his headline and relevant to his experience in managing regional mobility and payroll.

Media Appearances

Faisal has no verified media appearances

Work History

1-2025
Customer Success Manager at Auxilium
10-2024 - 12-2024
Senior Account Manager at GCC Solutions
2-2024 - 9-2024
Key Account Manager at Connect Resources
11-2022 - 10-2023
Customer Success Manager at PROVEN
10-2019 - 7-2022
Market Launcher/Account Executive at Oo La Lab

Education

2013 - 2016
Bachelor of Business Administration (B.B.A.) from Heriot-Watt University
2019 - 2019
Advanced Google analytics from Google Analytics Academy

More Information

Social Presence :

Prographics :

Exp : 7 Location : United Arab Emirates Job Level : Middle Designation : Customer Success Manager at Auxilium
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Insights For Selling To Faisal

During A Call Or A Meeting

DO's

  • Focus on the results that your product produces, expect some strategic questions in return
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Faisal is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Faisal

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Faisal move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Faisal take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Faisal

Personality Compatibility


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