Felicia Adkins in

Felicia Adkins

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President, UPS Mail Innovations at UPS
📍 Atlanta, Georgia, United States

Felicia Adkins is the President of UPS Mail Innovations, with an extensive background in executive sales leadership at UPS, including roles as President of US Sales and SMB Sales. She leverages technology like AI to enhance customer experience and holds a Bachelor of Business Administration from the University of North Carolina at Charlotte.

Outside of her corporate role, Felicia is involved with The Georgia Conservancy, indicating a personal interest in environmental and land conservation. She believes in fostering change through cultural shifts and empowering diverse organizational talent to achieve results.

She once shared a key piece of career advice she received: “stop thinking about the next destination, and gather all that you can during the journey.

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Experience
2 Years
Current Role
President, UPS Mail Innovations
Job Level
Mid-senior
Location
Atlanta, Georgia, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Felicia cares about

SMB Growth
She is focused on growing the small and medium-sized business (SMB) share of UPS's U. S. volume, with a stated goal of increasing it to 40%.
Sales Leadership
Has held multiple president-level sales roles at UPS, with a reputation for building high-performing teams by removing obstacles to their success.
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Career

Work history

11-2024
President, UPS Mail Innovations
UPS
12-2023 - 11-2024
President of US Sales
UPS
1-2023 - 1-2024
President of Small and Medium Business Sales
UPS
Director of Sales, Enterprise Accounts
UPS
E-Commerce Director, UPS
UPS Supply Chain Solutions
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
8-1990 - 5-1994
Bachelor of Business Administration - BBA
University of North Carolina at Charlotte
1990 - 1994
BS in Business Administration
University of North Carolina at Charlotte
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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