FELIPE Barros

Evaluator
DISC Type : Dcs

Head of Customer Success at Rappi

São Paulo, São Paulo, Brazil

Overview

FELIPE has no verified overview

Personality Overview

Quality Focused

Fast But Analytical

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

FELIPE has no verified topics they care about

Media Appearances

FELIPE has no verified media appearances

Work History

10-2024
Head of Customer Success at Rappi
8-2023 - 3-2025
COO Brazil at Rappi
2-2022 - 3-2025
COO Brazil at Box Delivery
8-2021 - 1-2022
Operational Manager at Box Delivery
3-2019 - 8-2021
Head de Delivery at Grupo Trigo

Education

2008 - 2009
Master of Business Administration - MBA from FGV - Fundação Getulio Vargas
2018 - 2018
Marketing nas Redes Sociais from FGV - Fundação Getulio Vargas

More Information

Social Presence :

Prographics :

Exp : 8 Location : São Paulo, São Paulo, Brazil Job Level : Mid-senior Designation : Head of Customer Success at Rappi
URL has been copied!

Insights For Selling To FELIPE

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with FELIPE is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from FELIPE

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will FELIPE move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can FELIPE take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And FELIPE

Personality Compatibility


Other Rappi Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.