Felipe Girardi in

Felipe Girardi

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Senior Support Engineer at Dell Technologies
📍 Novo Hamburgo, Rio Grande do Sul, Brazil

Felipe is a Technical Support Engineer with 16 years of experience at multinational companies like Dell and Atlassian. He specializes in Linux systems, large-scale infrastructure, and observability platforms such as Zabbix and Dynatrace. Colleagues describe him as communicative, proactive, and a strong team player with an immaculate work ethic.

He has supported mission-critical environments with over 800 servers and 1, 000 databases.

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Experience
16 Years
Current Role
Senior Support Engineer
Job Level
Mid-senior
Location
Novo Hamburgo, Rio Grande do Sul, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Felipe cares about

Enterprise Observability
Possesses deep, hands-on experience with a wide range of monitoring and APM tools including Zabbix, Splunk, Grafana, and Dynatrace in large-scale enterprise settings.
Identity & Access Management
Experienced in implementing and troubleshooting SAML SSO, SCIM, Okta, and Azure from his time supporting Atlassian Access for cloud platforms.
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Career

Work history

3-2022
Senior Support Engineer
Dell Technologies
7-2021 - 2-2022
Support Engineer - Cloud Platform
Atlassian
10-2019 - 6-2021
Support Engineer
Dell Technologies
9-2018 - 9-2019
IT Infrastructure Analyst
Dell Technologies
2-2016 - 8-2018
Enterprise Technical Support Analyst
Dell Technologies
In the press

Media appearances

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Education
2011 - 2014
Graduation in Internet of Systems
Universidade Feevale
2020 - 2021
Master of Business Administration - MBA
Pontifícia Universidade Católica do Rio Grande do Sul
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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