Felipe Monterrey

Energizer
DISC Type : I

Jefe de operaciones y procesos - Product Owner at BICE VIDA

Santiago, Santiago Metropolitan Region, Chile

Overview

Felipe is the Head of Operations and Processes and a Product Owner at BICE VIDA, where he has progressed through several roles. An Industrial Civil Engineer from Pontificia Universidad Católica de Chile, he is a certified Scrum Product Owner, leading teams of up to 25 people in operational efficiency and technological innovation.

Demonstrating a commitment to personal growth, Felipe took an eight-month career break for a Work & Study visa in Ireland to master English. This international experience showcases his adaptability and proactive approach to professional development, complemented by a certification as a Data Analyst.

Unique fact: He improved his English to a C1 level while living and working part-time in Ireland for eight months.

Personality Overview

Informal

Full Of Energy

Relationship Oriented

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Operational Efficiency
Throughout his career at BICE VIDA, he has focused on improving internal processes, managing teams, and ensuring customer satisfaction through efficient operations.
Agile Product Ownership
As a certified Professional Scrum Product Owner, he leads technological innovation initiatives, defining OKRs and collaborating with software development and commercial teams.
Data-Driven Analysis
He has a background in data analysis and SQL, with extensive experience in data purification, creating reports, and analyzing collections to inform business decisions.

Media Appearances

Felipe has no verified media appearances

Work History

11-2022 - 4-2025
Jefe de operaciones y procesos - Product Owner at BICE VIDA
3-2022 - 8-2023
Professional development at Career Break
9-2020 - 2-2022
Jefe de operaciones Seguros Masivos at BICE VIDA
9-2018 - 9-2020
Supervior de Operaciones Seguros Masivos at BICE VIDA
1-2018 - 9-2018
Analista de Operaciones de Seguros Masivos at BICE VIDA

Education

2012 - 2017
Civil Industrial Engineer from Pontificia Universidad Católica de Chile
8-2021 - 12-2022
Data Analyst from Platzi

More Information

Social Presence :

Prographics :

Exp : 7 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : N/A Designation : Jefe de operaciones y procesos - Product Owner at BICE VIDA
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Insights For Selling To Felipe

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Felipe is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Felipe

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Felipe move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Felipe take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Felipe

Personality Compatibility


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