Felipe Santos in

Felipe Santos

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Superintendente de cobranca varejo at Banco Daycoval
📍 São Paulo, São Paulo, Brazil

Felipe Santos is a credit and collections executive with over 16 years of experience in the banking sector. As the Superintendent at Banco Daycoval, he specializes in developing collection strategies to maximize recovery and minimize expenses. He holds an MBA from the Illinois Institute of Technology.

Colleagues describe Felipe as an inspiring, dynamic, results-oriented, and ethical leader who is deeply concerned with people and dedicated to team development. He is a didactic and highly qualified professional who fosters harmonious relationships with partners and service providers.

He once led a project that reduced Provisions for Doubtful Debtors (PDD) by 55%, showcasing his significant impact on financial performance.

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Experience
22 Years
Current Role
Superintendente de cobranca varejo
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Felipe shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Felipe cares about

Strategic Debt Recovery
His career is built on defining, implementing, and monitoring champion/challenger collection strategies to maximize financial recovery.
Digital Collections
He successfully implemented a WhatsApp negotiation cell, increasing collections by over R$1. 8MM and demonstrating a focus on modern, digital channels.
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Career

Work history

8-2022
Superintendente de cobranca varejo
Banco Daycoval
4-2022 - 8-2022
Gerente Executivo de OTC
Vero Internet
1-2019 - 3-2022
Diretor de operações
Intervalor
10-2013 - 1-2019
Superintendente Executivo de Operações de Cobrança
Flex Relacionamentos Inteligentes
9-2011 - 10-2013
Gerente Executivo de Recuperação de Crédito.
Banco PAN
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2019 - 2019
Master of Business Administration - MBA
Illinois Institute of Technology
2006 - 2007
MBA Gestão Empresarial
FIA - Fundação Instituto de Administração
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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