Rob Harris in

Rob Harris

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Chief Operating Officer at Utility Warehouse
📍 London, England, United Kingdom

Rob Harris is the Chief Operating Officer at Utility Warehouse, leveraging extensive experience in the energy and finance sectors. He previously led British Gass engineering operations, managing 10 million home visits and a £1. 5 billion budget annually. He holds a Bachelor of Science from the University of Bristol.

Rob is passionate about social impact, serving as a Trustee for Tech She Can, a charity dedicated to increasing the number of women in technology. He is also an advisor to skoon, a startup focused on decarbonizing home heating in the UK, reflecting his commitment to sustainability.

At British Gas, he was accountable for an operation involving 12, 000 colleagues delivering 10 million customer visits per year.

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Experience
12 Years
Current Role
Chief Operating Officer
Job Level
Leadership
Location
London, England, United Kingdom
Personality Overview

How Rob shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rob cares about

Operational Transformation
His career is defined by leading large-scale operational and cultural transformations at companies like Utility Warehouse and British Gas to drive growth and efficiency.
Customer Experience
A primary focus in his current role is optimizing the customer journey for over a million clients. He previously managed an operation responsible for 10 million annual home visits.
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Career

Work history

11-2023
Chief Operating Officer
Utility Warehouse
1-2023
Advisor
skoon
8-2021
Member Board of Trustees
Tech She Can
8-2019 - 1-2023
Head of Customer Delivery
Centrica
4-2018 - 8-2019
VP SMART Energy - Metering & Installations
Centrica
In the press

Media appearances

Rob Harris appointed as Utility Warehouse Chief Operating Officer. Featured in Business Opportunity Plus
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Utility Warehouse appoints new Chief Operating Officer to deliver customer excellence and operational efficiencies. Featured in Utility Warehouse (uw.co.uk)
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Education
8-2001 - 6-2004
Bachelor of Science - BSc
University of Bristol
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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