Fernando Flores in

Fernando Flores

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General Manager at Esperanza, Auberge Resorts Collection
📍 Los Cabos, Baja California Sur, Mexico

Fernando is a respected hospitality leader with over 20 years of experience, now General Manager at Esperanza, Auberge Resorts Collection. He previously led the Waldorf Astoria Los Cabos Pedregal to become the first in Cabo to achieve a double Five-Star rating from Forbes. He holds a Master Certificate from Cornell.

Originally from Guadalajara, Fernando is an avid outdoorsman. He is passionate about kitesurfing in La Ventana, diving in Cabo Pulmo, and hiking in La Sierra. In his downtime, he also enjoys playing the guitar and traveling with his family, who have deep roots in the Los Cabos area.

He has a personal leadership philosophy called the "Triangle of Excellence," which focuses on equally prioritizing guests, team members, and owners.

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Experience
14 Years
Current Role
General Manager
Job Level
Senior
Location
Los Cabos, Baja California Sur, Mexico
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Fernando cares about

Luxury Hospitality Standards
He served on the Forbes Travel Guide Standards Advisory Committee and led his previous resort to a double Five-Star rating, showing a deep focus on service excellence.
Creative Culinary Programs
He introduced unique guest experiences like a gourmet nine-course taco journey ("TRAVESÍA") and an immersive "Agave Study" to celebrate Mexican heritage.
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Career

Work history

4-2025
General Manager
Esperanza, Auberge Resorts Collection
1-2020 - 1-2022
Standards Advisory Committe - The Americas - Mexico & The Caribbean Chair
Forbes Travel Guide
10-2019 - 4-2025
General Manager
Waldorf Astoria Los Cabos Pedregal
6-2015 - 10-2019
General Manager
The Resort at Pedregal
11-2014 - 5-2015
Resort Manager
The Resort at Pedregal
In the press

Media appearances

Fernando Flores has been appointed General Manager at Esperanza, Auberge Resorts Collection in Los Cabos. Featured in Hospitality Net
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Education
1997 - 2001
Bachelor of Applied Science (B.A.Sc.)
Universidad Autónoma de Guadalajara
2019 - 2020
Master Certificate in Hospitality Management
Cornell Peter and Stephanie Nolan School of Hotel Administration
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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