Filipe Santos

Evaluator
DISC Type : cds

Interim VP Information Security at Sword Health

Vancouver, Washington, United States

Overview

Filipe is a foundational leader at Sword Health, currently serving as Senior Director of Risk and Compliance and Interim VP of Information Security. He blends a unique background in Physiotherapy and a Masters in Services Engineering with a CRISC certification, driving the intersection of clinical understanding and information security in health tech.

He is deeply passionate about how technology can tangibly improve peoples lives, a belief that has fueled his entire career at Sword Health. His core mission is to leverage his diverse expertise to fundamentally change the field of physical rehabilitation for the better, making care more effective and accessible through innovation.

Unique fact: Filipe is the co-inventor of a patent for a method and system that determines the correct reproduction of a physical movement.

Personality Overview

Thorough Evaluator

Fast But Analytical

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

Risk & Compliance
As the Director of Risk and Compliance with a CRISC certification, this is a core focus. He is actively hiring GRC analysts to expand his team's capabilities.
Information Security
In his role as Interim VP of Information Security, he leads the company's security posture and has been focused on building his team by hiring key security manager roles.
Health Tech Innovation
His background in physiotherapy and a patent for movement correction technology show a deep-seated interest in creating technology that directly improves physical rehabilitation outcomes.

Media Appearances

Filipe has no verified media appearances

Work History

12-2023 - 9-2024
Interim VP Information Security at Sword Health
5-2022
Director, Risk and Compliance at Sword Health
10-2019 - 5-2022
Director of Information Security and Compliance at Sword Health
6-2018 - 10-2019
Project Manager & Quality Assurance Manager at Sword Health
9-2016 - 6-2018
QA Analyst at Sword Health

Education

2017 - 2019
Master in Services Engineering and Management from Faculdade de Engenharia da Universidade do Porto
2010 - 2014
Fisioterapia from Universidade de Aveiro

More Information

Social Presence :

Prographics :

Exp : 10 Location : Vancouver, Washington, United States Job Level : Senior Designation : Interim VP Information Security at Sword Health
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Insights For Selling To Filipe

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Filipe is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Filipe

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Filipe move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Filipe take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Filipe

Personality Compatibility


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