Fiona Wass in

Fiona Wass

Pioneer · DISC type DIS
Director of Customer Success at Deltek
📍 Washington DC-Baltimore Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
20 Years
Current Role
Director of Customer Success
Job Level
Mid-senior
Location
Washington DC-Baltimore Area, United States
Personality Overview

How Fiona shows up

Dynamic But Sincere
Driven But Considerate
Decisive But Friendly

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Priorities

Topics Fiona cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2018
Director of Customer Success
Deltek
10-2010 - 12-2017
Senior Manager, Customer Success
Deltek
2-2008 - 12-2010
Strategic Account Manager
Deltek
9-2005 - 1-2008
Senior Member Advisor
Deltek
10-2004 - 8-2005
Federal Research Associate
INPUT (acquired by Deltek)
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
8-2000 - 5-2004
BBA
James Madison University
Education details unavailable
Langley
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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