Francisco Barcenas
Login to view DISC.Francisco is the Head of Collections Operations at Plata Card, leveraging his extensive experience from AT&T to build scalable teams and processes in fintech. He specializes in customer journey optimization, AI-driven automation, and data analytics. Colleagues recognize him as an outstanding leader and innovator with deep knowledge of AI and a Masters degree in Business Management Engineering.
Outside of his direct operational duties, Francisco is passionate about the intersection of technology and customer experience. He expresses significant pride in being part of a growing company built in Mexico, showcasing his commitment to fostering innovation within the local tech ecosystem.
Unique fact: While at AT&T, he was a "Summit Winner, " an award given to the top 2% of team managers in the entire organization.
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