Frank Crone

Questioner
DISC Type : c

Healthcare Account Manager at Zoom

Austin, Texas, United States

Overview

Frank is a Healthcare Account Manager at Zoom, focusing on major accounts in the Texas, Oklahoma, and Louisiana region. Leveraging a background in wireless technology and a degree from Texas A&M University, he specializes in telemedicine and collaboration solutions. Colleagues praise him as a dedicated, hard worker with a strong technical background.

Based on his education at Texas A&M University, Frank is likely a supporter of Aggies athletics. His career has been consistently centered in Texas and the surrounding states, suggesting a strong connection to the region and its professional sports teams.

He holds a Certified Wireless Network Administrator (CWNA) certification, a unique technical credential for a healthcare sales professional.

Personality Overview

Value Seeker

Cautious & Analytical

Not Easily Convinced

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Healthcare Telemedicine
His career focus is on healthcare sales and collaboration, specifically providing telemedicine solutions to major accounts in the TOLA region.
UCaaS Platforms
He actively promotes Zoom's leadership in the UCaaS space, highlighting innovations like its AI Companion and its competitive advantages.
Technical Sales Strategy
A former Wireless Product Specialist with a CWNA certification, he has a deep technical understanding that he applies to his sales process.

Media Appearances

Frank has no verified media appearances

Work History

6-2018
Healthcare Account Manager at Zoom
4-2011 - 5-2018
Account Manager, Government, Education, and Medical at Polycom
1-2008 - 4-2011
Wireless Product Specialist at Juniper Networks
2-2006 - 12-2007
Director of Business Development at Neverfail Group, Inc.
1-2004 - 1-2006
Regional Account Manager at Sonic Foundry

Education

1989 - 1993
BS EET from Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Austin, Texas, United States Job Level : Middle Designation : Healthcare Account Manager at Zoom
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Insights For Selling To Frank

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Frank is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Frank

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Frank move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Frank take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Frank

Personality Compatibility


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