Frank Di Muzio

Inquirer
DISC Type : cd

GRC Program Manager at Arbor Memorial Inc.

Canada

Overview

Frank is a GRC Program Manager specializing in IT risk management and operational governance. With experience at Arbor Memorial, LCBO, and HP, he excels at implementing control frameworks like COBIT. His background is enhanced by a Six Sigma Black Belt certification, underscoring his expertise in driving process improvements.

Frank demonstrates a strong commitment to continuous learning, having recently completed courses in information risk management, Six Sigma, and agile project management. He maintains a professional interest in major technology firms, including Hewlett Packard Enterprise and Honeywell, suggesting a passion for enterprise-level innovation.

He once managed the complex transition of 13, 500 phone lines to VoIP across three University of Toronto campuses.

Personality Overview

Hard To Convince

Judgemental

Demanding

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

IT Governance
His career focuses on building IT governance structures. He is COBIT certified and has owned global policies for firms like HP Enterprise Services.
Operational Excellence
With over 15 years in process improvement and a Six Sigma: Black Belt certification, he is dedicated to enhancing operational controls and procedures.
IT Risk Management
A core specialty with over 8 years of experience, recently supplemented by completing a CISM certification preparation course on the topic.

Media Appearances

Frank has no verified media appearances

Work History

3-2021
GRC Program Manager at Arbor Memorial Inc.
5-2018 - 3-2021
Project Manager - Consultant at University of Toronto
7-2017 - 4-2018
Manager IT Risk at LCBO
1-2011 - 7-2017
Manager, IT Risk and Compliance at Sunnybrook Health Sciences Centre
5-2005 - 1-2011
Global Policy Owner and Quality Consultant at HP Enterprise Services

Education

2011 - 2012
Governance Controls from Isaca Education
1992 - 1993
Sales Marketing from Ryerson University

More Information

Social Presence :

Prographics :

Exp : 35 Location : Canada Job Level : Middle Designation : GRC Program Manager at Arbor Memorial Inc.
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Insights For Selling To Frank

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Stress on the business value that your product offers
  • Refer to testimonials from others in similar positions

DONT's

  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Frank is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Frank

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Frank move?

  • Their decision making speed is somewhere in the middle.
  • Can Frank take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Frank

Personality Compatibility


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