Gabriele "G" Masili in

Gabriele "G" Masili

Commander · DISC type D
Chief Customer and Operating Officer (CCO/COO) at Granicus
📍 Austin, Texas, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
30 Years
Current Role
Chief Customer and Operating Officer (CCO/COO)
Job Level
Leadership
Location
Austin, Texas, United States
Personality Overview

How Gabriele shows up

Impact-Driven
Decisive
Candid & Clear

More than the product, they care about the effectiveness of the product. They like to act fast and expect others to do the same. They respond better to strong and respectful interactions.

Priorities

Topics Gabriele cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2022
Chief Customer and Operating Officer (CCO/COO)
Granicus
2018 - 2022
Chief Digital/Technology Officer (CDO/CTO) & Global Vice President, Customer Experience & Success
Microsoft
2017 - 2018
Partner General Manager, Worldwide Customer Experience and Support
Microsoft
2015 - 2017
Global Director – Customer Experience & Technical Support, Digital & Device
Amazon
2011 - 2015
Regional Director, Customer Support, Europe
Amazon
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2000 - 2006
Management and Personal Growth
Higher Academy of Personal Growth
1996 - 1999
Informatics
Università degli Studi di Cagliari
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other Granicus Employees

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