Gabriele "G" Masili

Commander
DISC Type : D

Chief Customer and Operating Officer (CCO/COO) at Granicus

Austin, Texas, United States

Overview

Gabriele has no verified overview

Personality Overview

Impact-Driven

Decisive

Candid & Clear

More than the product, they care about the effectiveness of the product.  They like to act fast and expect others to do the same. They respond better to strong and respectful interactions.

Topics They Care About

Gabriele has no verified topics they care about

Media Appearances

Gabriele has no verified media appearances

Work History

2022
Chief Customer and Operating Officer (CCO/COO) at Granicus
2018 - 2022
Chief Digital/Technology Officer (CDO/CTO) & Global Vice President, Customer Experience & Success at Microsoft
2017 - 2018
Partner General Manager, Worldwide Customer Experience and Support at Microsoft
2015 - 2017
Global Director – Customer Experience & Technical Support, Digital & Device at Amazon
2011 - 2015
Regional Director, Customer Support, Europe at Amazon

Education

2000 - 2006
Management and Personal Growth from Higher Academy of Personal Growth
1996 - 1999
Informatics from Università degli Studi di Cagliari

More Information

Social Presence :

Prographics :

Exp : 30 Location : Austin, Texas, United States Job Level : Leadership Designation : Chief Customer and Operating Officer (CCO/COO) at Granicus
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Insights For Selling To Gabriele "G"

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Get to the point quickly instead of spending time doing small talk
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Do not spend too much time focusing on product tech or features
  • Avoid being too verbose
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gabriele "G" is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Gabriele "G"

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Gabriele "G" move?

  • They can take decisions very fast if you manage to convince them.
  • Can Gabriele "G" take some risk or not?

  • The risks don’t matter much to them.

You And Gabriele "G"

Personality Compatibility


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