Gabrielle Ward in

Gabrielle Ward

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Hotel Receptionist at IHG Hotels & Resorts
📍 Las Vegas, Nevada, United States

Gabrielle is a customer-focused professional at IHG Hotels & Resorts, with a background in directing ticket operations and managing customer service for organizations like HBCU ALL-STARS and Georgia State University. A graduate of Indiana Wesleyan University, she excels in dispute resolution and building strategic relationships to ensure customer satisfaction.

During her university years, Gabrielle was highly active in community-oriented activities, including the Boys and Girls Club, Gospel Choir, and serving as a mentor. These experiences highlight her dedication to community involvement and guiding others.

Unique fact: Gabrielle is the founder of Sugar and Salt Plus, a business that creates and sells all-natural skin exfoliating products.

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Experience
15 Years
Current Role
Hotel Receptionist
Job Level
Leadership
Location
Las Vegas, Nevada, United States
Personality Overview

How Gabrielle shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gabrielle cares about

Customer Experience
Her entire career, from university athletics to hospitality, is centered on guaranteeing customer satisfaction through personable service and effective problem-solving.
Event & Ticket Operations
Has significant experience directing daily operations, managing sales, and coordinating ticketing for collegiate athletics and major events.
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Career

Work history

1-2023
Hotel Receptionist
IHG Hotels & Resorts
5-2021
Founder
Sugar and Salt Plus
11-2021 - 12-2022
Director Of Ticket Operations
HBCU ALL-STARS LLC
8-2015 - 11-2021
Customer Service Specialist
Georgia State University
9-2014 - 9-2017
Event Staff
Argus Event Staffing, LLC
In the press

Media appearances

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Education
2007 - 2011
BA
Indiana Wesleyan University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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