Gail McDonald

Trailblazer
DISC Type : DI

Principal Change Management Strategist at Alithya

Washington DC-Baltimore Area, United States

Overview

Gail McDonald is a Principal Change Management Strategist with over 17 years of experience leading enterprise transformations in sectors like Pharma, FinTech, and High-Tech. An 18x certified professional and Canisius University graduate, she specializes in human-centered change and has executed over 40 SaaS implementations, supporting 75,000+ end-users.

She is passionate about continuous learning and professional development, believing that good work relationships are essential for success. Colleagues praise her as an inspiring mentor who prioritizes her teams well-being and growth, fostering a collaborative and supportive environment.

A colleague memorably noted that Gail "brings energy, enthusiasm, and a whole lot of sparkle into everything she does."

Personality Overview

Assertive

Friendly But Fast

Persuasive

They are not against taking risks and can make tough decisions when required.
  A combination of speed and relationship gets the best response from them. They prefer to ensure that they are in control of the situation.

Topics They Care About

Human-Centered Change
Her core philosophy is "Making change work for people," focusing on strategies that drive user adoption and reduce resistance during large-scale transformations.
Agile & DevOps
As a certified DevOps Leader, she is focused on applying agile delivery and transformation strategies to ensure the frictionless delivery of complex enterprise projects.
AI for Change Agents
Recently certified in "Lean Change AI," she is actively exploring how to leverage generative AI to boost productivity and enhance change management practices.

Media Appearances

Gail has no verified media appearances

Work History

11-2024
Principal Change Management Strategist at Alithya
3-2024 - 11-2024
Independent Consultant at Freelance
3-2024 - 8-2024
Fractional Chief of Staff at Estarei
4-2023 - 3-2024
Senior Director, Agile Delivery & Transformation at Saasinct Solutions
9-2022 - 2-2023
Head of Change Leadership at GAF

Education

Master of Science from Canisius University
Bachelor of Arts from Canisius University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Washington DC-Baltimore Area, United States Job Level : Mid-senior Designation : Principal Change Management Strategist at Alithya
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Insights For Selling To Gail

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Showcase existing customers and use case-studies to grab their attention
  • Give them control of the sales process

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Don't make any commitments that you might not be able to fulfill
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gail is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Gail

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Gail move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Gail take some risk or not?

  • If necessary, they will be ready to take risks.

You And Gail

Personality Compatibility


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