Gardênia Palini

Questioner
DISC Type : c

Supervisora Gestão de Serviços a Usuarios de TI at Volkswagen do Brasil

Santo André, São Paulo, Brazil

Overview

Gardênia Palini is a Supervisora Gestão de Serviços a Usuarios de TI at Volkswagen do Brasil, with over 20 years of experience in IT End User operations focusing on user experience and operational efficiency. Her background as an Executive Assistant provides a unique, user-centric approach to IT management.

She is passionate about continuous learning and personal growth, often reflecting on new experiences and ways to improve. She also participates in mentorship programs and enjoys celebrating achievements with her team.

Unique fact: Gardênia participated in the "Mulherar" mentorship program sponsored by Volkswagen.

Personality Overview

Price-Sensitive

Not Easily Convinced

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to fully evaluate every situation.

Topics They Care About

User Experience
As Supervisora Gestão de Serviços a Usuarios de TI, she strongly focuses on user experience and business value delivery in IT operations.
Operational Efficiency
Her role in IT End User operations at Volkswagen do Brasil emphasizes improving operational efficiency and delivering business value.
Mentorship Programs
She participated in the "Mulherar" mentorship program, sponsored by VW, indicating an interest in professional development and supporting others.

Media Appearances

Gardênia has no verified media appearances

Work History

1-2026
Supervisora Gestão de Serviços a Usuarios de TI at Volkswagen do Brasil
8-2024 - 1-2026
Assessora Administrativa Executiva COMEX at Volkswagen do Brasil
1-2024 - 8-2024
Secretária CIO SAM at Volkswagen do Brasil
5-2023 - 1-2024
Secretaria do CEO at Volkswagen do Brasil
12-2022 - 5-2023
Secretária do C.O.O. at Volkswagen do Brasil

Education

3-2022 - 10-2022
Pós graduação from Faatesp
Psicanálise from Illumen Centro de Psicanálise

More Information

Social Presence :

Prographics :

Exp : N/A Location : Santo André, São Paulo, Brazil Job Level : N/A Designation : Supervisora Gestão de Serviços a Usuarios de TI at Volkswagen do Brasil
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Insights For Selling To Gardênia

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gardênia is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Gardênia

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Gardênia move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Gardênia take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Gardênia

Personality Compatibility


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