Gareth Griffiths is a Customer Delivery Manager at British Gas with extensive experience in performance management and team leadership. His career at the company has included roles such as Leadership Performance Coach and Service Manager, where he has been responsible for technical gas engineering teams delivering first-class customer service.
Gareth has built his entire documented career within British Gas, progressing through multiple technical and leadership-focused managerial roles.
Gareth Griffiths
Customer Delivery Manager at British Gas
Greater Cardiff Area, United Kingdom
Overview
Topics They Care About
Customer Service
His roles consistently emphasize delivering "1st class service" and customer care "to the highest level, " making it a core professional principle.
Team Performance
Accountable for performance management and previously serving as a Leadership Performance Coach, he focuses on elevating team capabilities and results.
Field Operations
Has a long history of managing front-line teams of Technical Gas Engineers and contractors, showing deep expertise in field service delivery.
Media Appearances
Gareth has no verified media appearances
Work History
8-2023
Customer Delivery Manager at British Gas
7-2022 - 8-2023
Leadership Performance Coach at British Gas
7-2019 - 8-2022
Customer Delivery Manager at British Gas
9-2009 - 7-2019
Service Manager at British Gas
9-2005 - 9-2009
Technical Support Manager at British Gas
9-2000 - 9-2005
Technical Support Engineer at British Gas
9-1990 - 9-2000
Field Service Engineer at British Gas
Education
1984 - 1990
Education details unavailable from Tonyrefail Comprehensive
More Information
Social Presence :
Prographics :
Exp : 35
Location : Greater Cardiff Area, United Kingdom
Job Level : Middle
Designation : Customer Delivery Manager at British Gas
