Garrett Burnett in

Garrett Burnett

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Practice Director, Service Cloud & Field Service at Perficient
📍 Dallas-Fort Worth Metroplex, United States

Garrett Burnett is the Practice Director for Service Cloud & Field Service at Perficient, specializing in Salesforce implementations and process improvement. An 8x Salesforce certified professional, he has a background in international business and holds a Bachelor of Business Administration from Texas A&M University.

He was recently selected for the Salesforce Service Partner Advisory Board to help guide the ecosystems programs and solutions.

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Experience
4 Years
Current Role
Practice Director, Service Cloud & Field Service
Job Level
Mid-senior
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

How Garrett shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Garrett cares about

Salesforce Ecosystem
Was selected for the Salesforce Service Partner Advisory Board, indicating a deep investment in shaping the platform's future.
Service Cloud Solutions
His career progression from Technical Director to Practice Director is focused on Service Cloud and Field Service implementations.
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Career

Work history

2-2026
Practice Director, Service Cloud & Field Service
Perficient
10-2025 - 2-2026
Technical Director, Service Cloud
Perficient
1-2025 - 2-2026
Technical Director, Service Cloud
Kelley Austin
2-2024 - 1-2025
Solution Architect
Kelley Austin
1-2023 - 2-2024
Senior Consultant
Kelley Austin
In the press

Media appearances

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Education
2018 - 2021
Bachelor of Business Administration - BBA
Texas A&M University
2014 - 2018
High School Diploma
Mabank High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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