Practice Director, Service Cloud & Field Service at Perficient
📍 Dallas-Fort Worth Metroplex, United States
Garrett Burnett is the Practice Director for Service Cloud & Field Service at Perficient, specializing in Salesforce implementations and process improvement. An 8x Salesforce certified professional, he has a background in international business and holds a Bachelor of Business Administration from Texas A&M University.
He was recently selected for the Salesforce Service Partner Advisory Board to help guide the ecosystems programs and solutions.
Read the full overview →
Experience
4 Years
Current Role
Practice Director, Service Cloud & Field Service
Job Level
Mid-senior
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview
How Garrett shows up
Cautious & Analytical
Systematic
Value Seeker
It is quite likely of them to ask for pricing or other concessions. They prefer to analyze every situation thoroughly. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.
Priorities
Topics Garrett cares about
Salesforce Ecosystem
Was selected for the Salesforce Service Partner Advisory Board, indicating a deep investment in shaping the platform's future.
Service Cloud Solutions
His career progression from Technical Director to Practice Director is focused on Service Cloud and Field Service implementations.
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Career
Work history
2-2026
Practice Director, Service Cloud & Field Service
Perficient
10-2025 - 2-2026
Technical Director, Service Cloud
Perficient
1-2025 - 2-2026
Technical Director, Service Cloud
Kelley Austin
2-2024 - 1-2025
Solution Architect
Kelley Austin
1-2023 - 2-2024
Senior Consultant
Kelley Austin
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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