Garrett Mesa

Examiner
DISC Type : cs

Manager, Customer Success at Zappi

United States

Overview

Garrett has no verified overview

Personality Overview

Late Adopter

Tough To Convince

Overcautious

They do not like taking risks at all and go for proven options in the end.  They are quite aware of their needs and limitations, so they are unlikely to over-promise. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Garrett has no verified topics they care about

Media Appearances

Garrett has no verified media appearances

Work History

11-2023
Manager, Customer Success at Zappi
2-2022 - 11-2023
Customer Success Manager at Zappi
3-2019 - 1-2022
Business Solutions Specialist/ Demand Analyst at PPG INDUSTRIES INC
7-2018 - 3-2019
Senior Customer Service Representative at Curtiss-Wright Corporation
10-2017 - 10-2018
Production Assistant at HOOSIER DADDY FILMS, INC.

Education

2016 - 2018
Bachelor of Arts (B.A.) from California State University, Northridge
2015 - 2016
Associate's degree from College of the Canyons

More Information

Social Presence :

Prographics :

Exp : 8 Location : United States Job Level : Middle Designation : Manager, Customer Success at Zappi
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Insights For Selling To Garrett

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Garrett is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Garrett

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Garrett move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Garrett take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Garrett

Personality Compatibility


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