Garrett Perona

Enthusiast
DISC Type : i

Director, Novartis Patient Support Center at Novartis

Greater Phoenix Area, United States

Overview

Garrett Perona is the Director of the Novartis Patient Support Center, where he leads multiple operational functions. An experienced patient services professional, he specializes in designing and implementing access, affordability, and adherence programs for pharma and biotech. He holds a BBA from Northern Arizona University and is a certified pharmacy technician.

Based on his education and professional focus in the Tempe, Arizona area, Garrett likely enjoys the local culture and outdoor activities the region offers. His career focus on patient support suggests a strong personal commitment to improving healthcare access and outcomes for individuals.

Unique fact: Garrett has been recognized with multiple awards for significant cross-functional collaboration and for embodying his previous companys core values.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Optimistic

They are generally friendly, so be careful when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Patient Support Programs
His entire career, from McKesson to BioMarin and now Novartis, has been dedicated to building and managing patient access and adherence programs.
Building Teams
He is actively and publicly hiring for numerous roles, from analysts to associate directors, to grow his organization at the Novartis Patient Support Center.
Operational Efficiency
His role involves leading Business Process Operations, Workforce Management, and Program Monitoring, showing a focus on optimizing patient support services.

Media Appearances

Garrett has no verified media appearances

Work History

1-2024
Director, Novartis Patient Support Center at Novartis
9-2022 - 1-2024
Director, Patient Services Strategy & Operations at BioMarin Pharmaceutical Inc.
3-2021 - 9-2022
Associate Director, Patient Services Strategy & Operations at BioMarin Pharmaceutical Inc.
8-2019 - 3-2021
Sr. Manager, Patient Access Services at BioMarin Pharmaceutical Inc.
6-2018 - 8-2019
Manager, Access & Adherence, Biopharma Commercial Solutions (Now CoverMyMeds) at McKesson

Education

Bachelor of Business Administration - BBA from Northern Arizona University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Phoenix Area, United States Job Level : Mid-senior Designation : Director, Novartis Patient Support Center at Novartis
URL has been copied!

Insights For Selling To Garrett

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Garrett is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Garrett

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Garrett move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Garrett take some risk or not?

  • They can take some low-probability risks if needed.

You And Garrett

Personality Compatibility


Other Novartis Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.