Gary A.

Commander
DISC Type : D

Non-Executive Trustee at People Matters Leeds (West Yorkshire) CIO

United Kingdom

Overview

Gary is the Head of Metering Operations at NWG, spearheading a £220m smart transformation programme and leading a team of over 200 colleagues. A certified Six Sigma Black Belt with degrees from the University of Hull, he is an expert in operational excellence. People often call him inspirational, motivational, and focused.

Outside of work, Gary is deeply invested in community causes. He serves as a Non-Executive Trustee for two charities: People Matters Leeds, which supports disadvantaged individuals, and Touchstone Support, which focuses on mental health. He also dedicates time to mentoring students in the Northeast.

His Smart Metering Programme at NWG was a finalist in two categories at the Utility Week Awards 2025.

Personality Overview

Very Quick

Risk-Taker

Decisive

They do not care very much about building rapport or relationships.  They put a lot of effort into ensuring personal success. They prefer to move quickly, and expect the same from others.

Topics They Care About

Smart Transformation
He leads NWG's £59m smart transformation programme, preparing for over 2 million smart meter installations by 2035 and earning national award nominations for the project.
Operational Excellence
This is a core focus of his professional philosophy, backed by his certifications as a Six Sigma Black Belt and in Lean methodologies for complex environments.
Community Support
Actively serves as a Non-Executive Trustee for People Matters Leeds, a charity dedicated to supporting disadvantaged individuals and communities in West Yorkshire.

Media Appearances

Gary has no verified media appearances

Work History

1-2026
Non-Executive Trustee at People Matters Leeds (West Yorkshire) CIO
3-2025
Non-Executive Board Trustee at Touchstone Support - Mental Health Charity
4-2024
Head of Metering Operations / Smart Transformation Programme at NWG (Northumbrian Water Group)
10-2022
Student Mentor at M10 MISSIONS
2-2021 - 4-2024
Head of Smart Transformation Programme at NWG (Northumbrian Water Group)

Education

1998 - 2002
BSc & MSc from University of Hull
2011 - 2012
Qualified IQA from Edexcel

More Information

Social Presence :

Prographics :

Exp : N/A Location : United Kingdom Job Level : Mid-senior Designation : Non-Executive Trustee at People Matters Leeds (West Yorkshire) CIO
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Insights For Selling To Gary

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Hold your ground without indulging in one-upmanship
  • Be respectful but crisp

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gary is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Gary

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Gary move?

  • If convinced, they can reach decisions quite fast.
  • Can Gary take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Gary

Personality Compatibility


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