Gary Harrison in

Gary Harrison

Customer Insights Manager at NWG (Northumbrian Water Group)
📍 Hebburn, England, United Kingdom

Gary Harrison is the Customer Insights Manager at Northumbrian Water Group (NWG), where he translates complex data into actionable strategies to improve service delivery. With a long tenure at NWG, he has deep expertise in market research and understanding customer needs within the utilities sector. He is a graduate of the University of Sunderland.

There is no publicly available information regarding Garys personal life or hobbies outside of his professional focus on the water industry and customer service.

His career showcases a dedicated progression within a single company, advancing from a Market Researcher to his current leadership role as Customer Insights Manager.

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Current Role
Customer Insights Manager
Job Level
Middle
Location
Hebburn, England, United Kingdom
Personality Overview
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Priorities

Topics Gary cares about

Customer Experience (CX)
His role is dedicated to understanding the customer journey and using insights to drive significant improvements in service and satisfaction at a major water utility.
Data-Driven Strategy
With a background in market research, he focuses on leveraging data analytics and customer feedback to inform key business decisions and long-term strategy.
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Career

Work history

Customer Insights Manager
NWG (Northumbrian Water Group)
In the press

Media appearances

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Education

Gary has no verified education history

Social presence
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