Genaldo Cavalcanti is a Crisis Communications Specialist at inDrive, where he has grown his career through roles in customer support and incident management. He leverages skills in critical incident response and data analysis, built upon a foundation from his bachelors degree at Universidade Federal de Pernambuco.
His career path showcases a dedicated progression within a single company, moving from customer-facing support roles to specialized crisis and incident management, demonstrating significant adaptability and growth.
Genaldo Cavalcanti
Crisis Communications Specialist at inDrive
Recife, Pernambuco, Brazil
Overview
Topics They Care About
Crisis Management
His current role as a Crisis Communications Specialist and previous role in Incident Management at inDrive show a clear focus on handling critical situations.
Incident Response
Has direct experience as an Incident Management Specialist, with listed skills in Incident Handling and Critical Incident Response.
Customer Advocacy
Started his career at inDrive as a Customer Support Analyst, indicating a foundational understanding of the customer experience and post-sales support.
Media Appearances
Genaldo has no verified media appearances
Work History
3-2023
Crisis Communications Specialist at inDrive
2-2021 - 3-2023
Incident Management Specialist at inDrive
8-2019 - 2-2021
Customer Support Analyst at inDrive
Education
Bachelor's degree from Universidade Federal de Pernambuco
More Information
Social Presence :
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Exp : N/A
Location : Recife, Pernambuco, Brazil
Job Level : N/A
Designation : Crisis Communications Specialist at inDrive
