Giles Bullock M.ISP

Doer
DISC Type : sd

Strategic Sales Director - Customer Experience at Paragon Customer Communications

London, England, United Kingdom

Overview

Giles Bullock is a Strategic Sales Director at Paragon Customer Communications, focusing on enhancing customer experience with omni-channel marketing. He serves diverse sectors like retail and finance and holds a certification as a CPD Sales Expert. People who have worked with him describe him as supportive, approachable, and a high-performing subject matter expert.

Outside of work, Giles shows a commitment to charitable causes, actively supporting the British Heart Foundation. He is also a keen networker who engages with various sectors, including the UK Hospitality industry, to foster professional connections and client relationships.

Unique fact: Giles played a key role in securing a ground-breaking marketing operations deal between Paragon and The AA.

Personality Overview

Deliberate Doer

Risk-Accepting

Long-term Focused

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Customer Experience
His professional focus is on elevating the customer journey through strategic sales and marketing communications for major brands.
Retail Innovation
He shows a keen interest in evolving physical retail by integrating digital data and analytics to enhance in-store experiences.
Omni-channel Marketing
Emphasizes the importance of integrating different marketing channels, such as automated email and text campaigns, to engage consumers effectively.

Media Appearances

Giles has no verified media appearances

Work History

1-2024
Strategic Sales Director - Customer Experience at Paragon Customer Communications
1-2022 - 1-2024
Strategic Sales Director - Customer Experience at Communisis
4-2021 - 1-2022
Business Development Specialist at Swiss Post Solutions
1-2018 - 9-2020
Business Development Director at Send and Receive Ltd
5-2015 - 12-2017
Business Development Director at FT Solutions Ltd

Education

1980 - 1988
Education details unavailable from Hadham Hall

More Information

Social Presence :

Prographics :

Exp : 11 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Strategic Sales Director - Customer Experience at Paragon Customer Communications
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Insights For Selling To Giles

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Giles is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Giles

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Giles move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Giles take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Giles

Personality Compatibility


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