Gina Requena

Enthusiast
DISC Type : i

Sr. Manager, Service Experience at IPSY

San Francisco, California, United States

Overview

Gina has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Gina has no verified topics they care about

Media Appearances

Gina has no verified media appearances

Work History

1-2022
Sr. Manager, Service Experience at IPSY
10-2020 - 1-2022
Customer Care Manager at IPSY
1-2020 - 10-2020
Senior Customer Care Supervisor at IPSY
7-2015 - 9-2018
Member Support Supervisor at LendingClub
6-2014 - 6-2015
Assistant Manager at Inditex (Zara USA)

Education

2008 - 2013
Bachelor of Arts - BA from Miami International University of Art and Design

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Francisco, California, United States Job Level : Middle Designation : Sr. Manager, Service Experience at IPSY
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Insights For Selling To Gina

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gina is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Gina

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Gina move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Gina take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Gina

Personality Compatibility


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