Gissele Marini in

Gissele Marini

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Senior Manager of Customer Success at Docusign
📍 São Paulo, São Paulo, Brazil

Gissele Marini is a senior executive in B2B sales and customer success, currently serving as Sr. Manager of Customer Success at Docusign. Her expertise lies in building scalable operations, developing go-to-market strategies, and leading international expansion. She holds an executive certificate from MIT Sloan.

She appears to be a reflective and growth-oriented leader who values taking calculated risks and experimenting with her professional path. Gissele is passionate about building strong, empowered teams with a human-centered approach, focusing on engagement, autonomy, and a sense of belonging.

Unique fact: Gissele successfully led the definition and execution of unico IDtechs expansion and growth strategy into Mexico.

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Experience
16 Years
Current Role
Senior Manager of Customer Success
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gissele cares about

Customer Success
Her current role at Docusign focuses on leading Customer Success teams for enterprise clients, a theme central to her career in fostering long-term account relationships.
B2B Team Leadership
She emphasizes a culture-focused and human-centered leadership style, aiming to empower teams through engagement and autonomy in fast-paced environments.
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Career

Work history

1-2026
Senior Manager of Customer Success
Docusign
6-2025 - 11-2025
Sales and Revenue Director
Conta Simples
10-2024 - 4-2025
Sales and Client Success Director - Mexico
unico IDtech
10-2022 - 10-2024
Sales and Customers Director
unico IDtech
5-2021 - 10-2022
Head of Sales - HR Solutions
unico IDtech
In the press

Media appearances

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Education
10-2023 - 10-2023
Executive Certificate
MIT Sloan School of Management
2019 - 2019
Professional Development Programs
Harvard Extension School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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