Gordon Dingwall

Energizer
DISC Type : I

Chief Information Officer & GM, IT at Harvey Norman

Sydney, New South Wales, Australia

Overview

Gordon Dingwall is a global technology leader, recently the Chief Information Officer at Harvey Norman, with a career built on bridging IT and business. People who have worked with him describe him as a focused, reliable, and consummate professional. He previously held senior IT leadership roles at IBM and Hilton Hotels across Europe and Asia-Pacific.

Interesting fact: Gordon was headhunted to lead the implementation of a new hotel management platform across 50 Hilton franchises in the Asia-Pacific region.

Personality Overview

Believer

Enthusiastic

Relationship Oriented

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are people oriented, friendly and like creating new connections.

Topics They Care About

IT & Business Alignment
His career focus is on being a strategic conduit between IT and the business, ensuring technology delivers tangible commercial benefits and empowers performance.
Global IT Strategy
He held global responsibility for Harvey Norman's technology strategy and previously led large-scale IT programs for Hilton Hotels across the UK, Ireland, and Asia-Pacific.
Retail & Hospitality Tech
Possesses deep domain expertise from long tenures as a technology executive in both the large-scale retail (Harvey Norman) and hospitality (Hilton Hotels) sectors.

Media Appearances

Gordon Ian Dingwall, Harvey Norman Holdings Ltd - Bloomberg News. Featured in Bloomberg

See Now

Work History

8-2010
Chief Information Officer & GM, IT at Harvey Norman
10-2007 - 8-2010
Head of IT Business Services at Harvey Norman
1-2001 - 10-2007
Associate Partner - Business & Consulting Services at IBM
6-1998 - 1-2001
Vice President of IT, UK & Ireland at Hilton Hotels & Resorts
9-1995 - 6-1998
Vice President IT, Asia-Pacific at Hilton Hotels & Resorts

Education

1981 - 1984
Hotel from Newcastle College of Arts and Technology

More Information

Social Presence :

Prographics :

Exp : 42 Location : Sydney, New South Wales, Australia Job Level : Leadership Designation : Chief Information Officer & GM, IT at Harvey Norman
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Insights For Selling To Gordon

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gordon is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Gordon

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Gordon move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Gordon take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Gordon

Personality Compatibility


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