Grace Nicholls

Initiator
DISC Type : Di

Enterprise Digital Transformation Executive | Program & Change Leader at Avolta

New York City Metropolitan Area, United States

Overview

Grace Nicholls is a transformation and strategic operations leader with over 15 years of experience driving change and digital growth in the retail, consumer, and tech sectors. She has a proven record of scaling teams and aligning strategy with execution for executive leadership, supported by her Masters degree from Radford University.

Grace recently joined the Board of Directors for Cosmic Writers, a non-profit focused on empowering young writers. She is a travel and hiking enthusiast who also loves good coffee, books, and dogs. Writing was a personal safe space for her while growing up, fueling her passion for this cause.

She is passionate about expanding access to high-quality writing education for young people.

Personality Overview

Conviction Driven

Risk-Accepting

Confident

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Enterprise Transformation
Her career is focused on leading enterprise-wide transformation programs, bridging the gap between high-level vision and practical execution across business units.
AI in Operations
Focuses on embedding AI, automation, and analytics into operations to improve efficiency, unlock scalability, and enhance customer value in her roles.
Digital Growth
Has a history of driving omnichannel growth and improving eCommerce conversion rates for major retail brands like Barnes & Noble Education and Toys"R"Us.

Media Appearances

Grace has no verified media appearances

Work History

5-2025
Enterprise Digital Transformation Executive | Program & Change Leader at Avolta
5-2024 - 4-2025
Chief of Staff | Head of Strategic Operations at Learneo
6-2023 - 5-2024
Vice President of Operations, Student Brands at Learneo
5-2018 - 5-2023
Vice President Digital and Retail Strategic Operations at Barnes & Noble Education, Inc.
8-2016 - 5-2018
VP Project Management Office, Strategy and Planning at Toys"R"Us

Education

Master of Science from Radford University
Bachelor's degree from Radford University

More Information

Social Presence :

Prographics :

Exp : 17 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Enterprise Digital Transformation Executive | Program & Change Leader at Avolta
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Insights For Selling To Grace

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Focus on the big picture and the strategic value of your product
  • Clearly address the competitive aspects

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Grace is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Grace

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Grace move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Grace take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Grace

Personality Compatibility


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