Graham Henderson in

Graham Henderson

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AI Business Analyst at HM Revenue & Customs
📍 London, England, United Kingdom

A user-centric Senior Business Analyst with 20 years of experience specializing in agile working practices across diverse sectors, including digital platforms and backend migrations. Colleagues describe him as intelligent, analytical, and effective. He holds multiple certifications, including LeSS practitioner, Scrum Product Owner, and PRINCE 2 practitioner.

His degree from the University of Reading is in Human Cybernetics, focusing on the complex interplay and communication between humans and technological systems.

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Experience
16 Years
Current Role
AI Business Analyst
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Graham cares about

Agile Methodologies
A certified Large-Scale Scrum (LeSS) practitioner and Scrum Product Owner with deep expertise in various agile processes like scrum, scrumban, and XP.
AI in Government
His current role is as an AI Business Analyst at HM Revenue & Customs, focusing on the application of artificial intelligence in the public sector.
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Career

Work history

1-2026
AI Business Analyst
HM Revenue & Customs
8-2022 - 2-2024
Business Analyst
Shell
2-2022 - 6-2022
Business Analyst
C. Hoare & Co.
1-2021 - 11-2021
Business Analyst
New Signature
8-2018 - 2-2020
Lead Business Analyst
PwC
In the press

Media appearances

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Education
2000 - 2003
Human Cybernetics
University of Reading
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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