Grayson Goodbar

Questioner
DISC Type : c

Key Accounts Customer Success Manager at Datadog

Boston, Massachusetts, United States

Overview

Grayson Goodbar is a Key Accounts Customer Success Manager at Datadog, where he focuses on driving product adoption and observability strategy. His background includes roles in technology sales and cloud applications consulting at companies like Oracle and ZoomInfo. He is an alumnus of Indiana University Bloomington.

Grayson shows immense pride in his university affiliation, frequently highlighting the strength and reach of the Indiana University alumni network. He values mentorship and collaborative team environments, celebrating shared knowledge and professional growth among colleagues.

He is a passionate supporter of the Indiana University Hoosiers, frequently posting about them.

Personality Overview

Systematic

Price-Sensitive

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. They prefer to fully evaluate every situation.

Topics They Care About

Observability Strategy
His role at Datadog is centered on helping key accounts develop and implement their observability strategy, making it a core part of his professional expertise.
Customer Success
A recurring theme in his career, from Datalign Advisory to his current key accounts role at Datadog, focusing on ensuring customers maximize value and achieve long-term success.
Alumni Networking
He proudly posts about being part of the Indiana University alumni network, emphasizing that "Hoosier connections truly are everywhere, " indicating a strong value for these connections.

Media Appearances

Grayson has no verified media appearances

Work History

10-2025
Key Accounts Customer Success Manager at Datadog
2-2024 - 10-2025
Customer Success Manager- RIA Partnerships at Datalign Advisory
3-2021 - 2-2024
Customer Success at Datadog
8-2020 - 4-2021
Technology Sales at ZoomInfo
6-2019 - 8-2020
Cloud Applications Consultant: Back Office- HCM | SCM | ERP | EPM at Oracle

Education

2015 - 2019
Education details unavailable from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 6 Location : Boston, Massachusetts, United States Job Level : Middle Designation : Key Accounts Customer Success Manager at Datadog
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Insights For Selling To Grayson

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Grayson is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Grayson

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Grayson move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Grayson take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Grayson

Personality Compatibility


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