Gretchen Hopkins in

Gretchen Hopkins

Trailblazer · DISC type ID
Director, Agency Service & Operations at Paychex
📍 Bradenton, Florida, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
27 Years
Current Role
Director, Agency Service & Operations
Location
Bradenton, Florida, United States
Personality Overview

How Gretchen shows up

Values Relationships
Assertive
Persuasive

They are more likely to accept new and exciting technologies. They are not against taking risks and can make tough decisions when required.
 They prefer to ensure that they are in control of the situation.

Priorities

Topics Gretchen cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

11-2023 - 10-2025
Director, Agency Service & Operations
Paychex
4-2022 - 9-2023
Executive Vice President
PEAK6 InsurTech
1-2021 - 4-2022
Vice President of Sales and Marketing
Universal North America
4-2015 - 1-2021
Vice President Customer Service and Total Quality Management
Universal North America
10-2013 - 4-2015
Assistant Vice President, Customer Service
Universal North America
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1990 - 1995
Bachelor of Science (B.S.)
The Ohio State University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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