Harish is a Customer Success Manager at Keka HR, specializing in the SaaS and AI industries. With a strong background managing enterprise clients at Phenom, he focuses on driving product adoption, reducing churn, and enhancing customer satisfaction. He holds a certification in Generative AI from Microsoft and LinkedIn.
He was honored with the "Phenomenal Award" at Phenom for his significant impact on customer value and commitment to the companys core values.
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Experience
3 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Visakhapatnam, Andhra Pradesh, India
Personality Overview
How Harish shows up
Cautious & Analytical
Price-Sensitive
Systematic
While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to fully evaluate every situation.
Priorities
Topics Harish cares about
Customer Success Strategy
Focuses on driving retention, adoption, and revenue for enterprise clients in the SaaS industry, as demonstrated by his roles at Keka HR and Phenom.
SaaS & AI
Identifies himself as a SaaS & AI enthusiast and holds a "Career Essentials in Generative AI" certification, showing a commitment to understanding emerging technologies.
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Career
Work history
10-2025
Customer Success Manager
Keka HR
1-2024 - 11-2025
Customer Value partner
Phenom
5-2023 - 2-2024
Customer Success Specialist
Phenom
7-2022 - 3-2023
Process Executive
Patra Corporation
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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