Heather Abbott-Devaney

Observer
DISC Type : ic

Financial Crime Team Manager at Monzo Bank

Wakefield, England, United Kingdom

Overview

Heather has no verified overview

Personality Overview

Curious

Example Seeker

Value Driven

They are likely to ask many questions and look heavily for supporting information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Heather has no verified topics they care about

Media Appearances

Heather has no verified media appearances

Work History

2-2024
Financial Crime Team Manager at Monzo Bank
11-2022 - 2-2024
Senior Screening Investigator at Monzo Bank
9-2021 - 11-2022
Fraud Investigator at Monzo Bank
1-2019 - 9-2021
Call Center Representative at Nationwide Building Society
6-2016 - 1-2019
Counselor at Camp Pembroke

Education

2014 - 2017
Bachelor of Applied Science - BASc from Leeds Trinity University
2012 - 2014
Sports Studies from University Centre at the Heart of Yorkshire Education Group

More Information

Social Presence :

Prographics :

Exp : 10 Location : Wakefield, England, United Kingdom Job Level : Middle Designation : Financial Crime Team Manager at Monzo Bank
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Heather

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Heather take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Heather

Personality Compatibility


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