Heather Armour, MSN, RN, CPHQ in

Heather Armour, MSN, RN, CPHQ

Examiner · DISC type cs
Administrative Director Support Services at Onvida Health
📍 Yuma, Arizona, United States

Heather Armour is the Administrative Director of Support services at Onvida Health, leveraging her nursing background and expertise in healthcare operations. With a Master of Science in Nursing and a CPHQ certification, she focuses on creating efficient systems to improve quality and strategic outcomes.

She appears to be a highly collaborative leader who is passionate about her work and celebrating her teams accomplishments. Her public posts show enthusiasm for new projects and express pride in her colleagues achievements, highlighting a focus on teamwork and mutual appreciation.

In 2019, Heather was named Examiner of the Year by the Southwest Alliance for Excellence and is a scheduled speaker on Workplace Violence at the 2025 DNV Healthcare Symposium.

Read the full overview →
Experience
12 Years
Current Role
Administrative Director Support Services
Job Level
Mid-senior
Location
Yuma, Arizona, United States
Personality Overview

How Heather shows up

Unexpressive
Process Oriented
Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Priorities

Topics Heather cares about

Healthcare Operations
Provides strategic leadership for key support functions, including Environmental Services, Nutrition, Patient Transport, and Security to enhance efficiency and patient care.
Quality & Safety
Her background as an Accreditation Manager and Quality Analyst, combined with a CPHQ certification, shows a deep focus on regulatory readiness and quality improvement.
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Career

Work history

1-2025
Administrative Director Support Services
Onvida Health
9-2022 - 1-2025
Director of Support Services
Yuma Regional Medical Center
12-2018 - 9-2022
Accreditation Manager
Yuma Regional Medical Center
5-2015 - 12-2018
Quality Analyst
Yuma Regional Medical Center
6-2018 - 9-2024
Examiner
Southwest Alliance for Excellence
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2014 - 2019
Master of Science in Nursing
Aspen University
2005 - 2006
Associate's degree
Craven Community College
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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