Heather Atkinson in

Heather Atkinson

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Senior Unified Communications Engineer at Prime Technical Services / General Dynamics at Prime Technical Services Inc.
📍 Little Rock Metropolitan Area, United States

Heather Atkinson is a Senior Unified Communications Engineer with extensive experience in Avaya technologies and federal programs. Holding a CompTIA Security+ certification and an MA from the University of Arkansas at Little Rock, colleagues describe her as a "UC PHENOM" who is highly effective, creative, and detail-oriented.

She is currently open to new roles and willing to relocate for the right opportunity.

Clients respect her technical expertise so profoundly that they specifically request her by name for complex projects.

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Experience
14 Years
Current Role
Senior Unified Communications Engineer at Prime Technical Services / General Dynamics
Location
Little Rock Metropolitan Area, United States
Personality Overview

How Heather shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heather cares about

Unified Communications
Her career is centered on being a senior engineer in UC, with deep, certified expertise in Avaya Aura, Communication Manager, and Session Border Controllers.
Network Security
She holds a CompTIA Security+ certification, demonstrating a professional focus on securing the complex telecommunications infrastructures she manages.
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Career

Work history

10-2023 - 5-2025
Senior Unified Communications Engineer at Prime Technical Services / General Dynamics
Prime Technical Services Inc.
6-2023 - 10-2023
Voip Engineer
AT&T CONSULTING SOLUTIONS, INC.
5-2014 - 4-2023
Unified Communications Engineer
ConvergeOne
6-2011 - 4-2014
Network Integrator II
Avaya Federal Solutions
11-2010 - 6-2011
Network Leader
CSC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2025 - 2-2026
Professional Certificate
Texas McCombs School of Business
1997 - 2010
MA
University of Arkansas at Little Rock
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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