Heidi Duff, SPHR, SHRM-SCP

Evaluator
DISC Type : scd

Sr. Human Resource Manager at Dairy Farmers of America

Greater Houston, United States

Overview

With over 30 years of domestic and international experience, Heidi is a senior HR professional specializing in workforce planning, training, and development. A graduate of Texas A&M University, she focuses on creating strategies that support company values and operational goals. Colleagues describe her as an extremely knowledgeable and driven leader.

Heidi shows strong support for the military community, describing veterans as "real heroes" who wear courage. She maintains an active professional network, often sharing hiring opportunities and seeking to reconnect with contacts. Her interests include her alma mater, Texas A&M University.

Her experience includes serving as the Director of Global Human Resources, giving her a unique international perspective on workforce management.

Personality Overview

Hard To Convince

Quality Focused

Thorough Evaluator

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Workforce Planning
A core skill listed across her career, she uses her financial and operational understanding to create impactful HR solutions and organizational strategies.
Training & Development
A primary focus of her role, she contributes to organizational goals by developing impactful training programs and fostering collaborative environments.
Employee Engagement
Her introduction highlights a focus on enhancing processes that support company values and culture, which are central to employee engagement and relations.

Media Appearances

Heidi has no verified media appearances

Work History

4-2021 - 11-2025
Sr. Human Resource Manager at Dairy Farmers of America
8-2012 - 4-2021
Human Resource & Safety Manager at Texas Steel Conversion, Inc.
1-2009 - 7-2012
Human Resources Consultant at Self Employed
1-2001 - 12-2008
Director of Global Human Resources at Wilson, a business unit of Smith International, Inc.

Education

Bachelor of Science from Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater Houston, United States Job Level : N/A Designation : Sr. Human Resource Manager at Dairy Farmers of America
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Insights For Selling To Heidi

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heidi is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Heidi

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Heidi move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Heidi take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Heidi

Personality Compatibility


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