Helen Brighouse is the Head of Customer Services at South East Water UK, where she leads customer-facing operations. Her career progression within the company, from her previous role as Data Reporting Manager, highlights a strong background in leveraging data to enhance service delivery and customer satisfaction in the utilities sector.
Her internal promotion from a data-focused role to leading the entire customer service department underscores her unique, analytics-driven approach to customer relations.
Helen Brighouse
Head of Customer Services at South East Water UK
Maidstone, England, United Kingdom
Overview
Topics They Care About
Customer Experience
As the Head of Customer Services, her primary focus is on delivering excellent service and support to South East Water's customer base.
Data-Driven Strategy
[Predicted] Her background as a Data Reporting Manager suggests she utilizes analytics and insights to inform and improve customer service operations.
UK Water Industry
Her employment at South East Water and noted interest in other major UK water companies like Severn Trent indicates a focus on the broader industry.
Media Appearances
Helen has no verified media appearances
Work History
11-2024
Head of Customer Services at South East Water UK
11-2024
Data Reporting Manager at South East Water UK
Education
Helen has no verified education history
More Information
Social Presence :
Prographics :
Exp : 1
Location : Maidstone, England, United Kingdom
Job Level : Mid-senior
Designation : Head of Customer Services at South East Water UK
