Helen Jones CEng MICE

Galvanizer
DISC Type : Id

Chief Executive Officer at RCI Group

West Midlands, England, United Kingdom

Overview

Helen is the Chief Executive Officer at RCI Group, a provider of specialist healthcare and clinical services. A Chartered Civil Engineer with a Masters degree from the University of Birmingham, her 20-year career spans construction, software, and healthcare sectors. Colleagues describe her as an inspiring, approachable, and results-driven leader.

Outside of her executive role, Helen is deeply passionate about improving childrens literacy. She actively supports this cause as a Member of the Board of Trustees for Bookmark Reading Charity. The mother of three enjoys reading and is committed to using her business skills to improve educational outcomes for children.

Her career path is quite unique, transitioning from a Chartered Civil Engineer in the construction industry to the CEO of a healthcare group.

Personality Overview

Pragmatic

Trusting

Self-Assured

They respond better to a combination of speed and relationship.  They are more likely to be open to unproven but exciting technologies. They like to keep things under control.

Topics They Care About

Childhood Literacy
She is passionate about reading and is a Trustee for Bookmark Reading Charity, aiming to improve literacy outcomes for children.
Healthcare Services
As the CEO of RCI Group, she leads a provider of specialist healthcare, clinical, and justice services across the UK.
Customer Centricity
Her background includes roles as Chief Customer Officer, and her leadership style is described as customer-centric and empathetic.

Media Appearances

Helen has no verified media appearances

Work History

4-2025
Chief Executive Officer at RCI Group
4-2024
Member Board of Trustees at Bookmark Reading Charity
1-2024 - 4-2025
Chief Customer Officer - Global at EcoOnline Global
1-2023 - 1-2024
Chief Customer Officer - Europe at EcoOnline Global
10-2020 - 1-2023
Chief Operating Officer - Enterprise at Alcumus

Education

1999 - 2003
MEng from University of Birmingham

More Information

Social Presence :

Prographics :

Exp : 22 Location : West Midlands, England, United Kingdom Job Level : Leadership Designation : Chief Executive Officer at RCI Group
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Insights For Selling To Helen

During A Call Or A Meeting

DO's

  • Take a friendly, informal yet confident approach while pitching
  • Help them weigh the risks by sharing how others made similar decisions
  • Talk about some of the cool and impressive features of your product

DONT's

  • Don’t make promises that are hard to keep
  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Don’t rely too much on what they promise, make your own deductions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Helen is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Helen

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Helen move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Helen take some risk or not?

  • They can take risks if necessary.

You And Helen

Personality Compatibility


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