Heli Nielson

Trailblazer
DISC Type : ID

Partner / Chief Sales Officer, ISG Research at ISG (Information Services Group)

Greater Phoenix Area, United States

Overview

Heli Nielson is the Partner and Chief Sales Officer for ISG Research, where she leads a sales team that leverages AI and proprietary data to foster growth for technology firms. A graduate of the University of Utah and Wharton, colleagues describe her as a "true pro" and a "class act. "

Outside of her direct sales responsibilities, Heli shows a keen interest in cultivating a positive work environment. She actively promotes celebrating colleagues and their successes, and she enjoys engaging in conversations that bring joy and a morale boost to the workplace.

She has guided clients of all sizes, from innovative startups to massive enterprises with over $20 billion in annual revenue.

Personality Overview

Achievement-Oriented

Informal

Persuasive

They will bat for you if they come to believe in you.  They are more likely to be open to unproven but exciting technologies. They like to keep things under control.

Topics They Care About

AI-Driven Sales
Her role is centered on leading a team that uses AI combined with ISG's data and insights to help software and service providers grow.
Future of Work
She has been a host and speaker at ISG's Future Workplace Summit, discussing emerging trends and possibilities for enterprise leaders.
Client Advocacy
Her focus is on identifying client problems, developing requirements, and advocating for them when they decide to make a strategic change.

Media Appearances

Heli has no verified media appearances

Work History

1-2026
Partner / Chief Sales Officer, ISG Research at ISG (Information Services Group)
6-2025
Chief Sales Officer, ISG Research at ISG (Information Services Group)
2-2021
Director, ISG Research at ISG (Information Services Group)
4-2020 - 11-2020
Enterprise Account Executive at Talkdesk
2-2018 - 4-2020
Vice President of Sales and Managing Director, Desert Southwest at Ricoh USA, Inc.

Education

Bachelor of Arts - BA from University of Utah
Executive Certificate Program from The Wharton School

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Phoenix Area, United States Job Level : Leadership Designation : Partner / Chief Sales Officer, ISG Research at ISG (Information Services Group)
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Insights For Selling To Heli

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Ask them for a lunch or coffee once some rapport has been established
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heli is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Heli

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Heli move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Heli take some risk or not?

  • They can take risks if necessary.

You And Heli

Personality Compatibility


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