Henry Topham CeMAP CeRER
Customer Outcomes Department Manager at HSBC
📍 Tarleton, England, United Kingdom
Henry is a Customer Outcomes Department Manager at HSBC, where he also supports First Direct. His expertise is centered on mortgage and protection quality assurance, drawing from previous roles at HSBC and Age Partnership. He holds CeMAP and CeRER certifications and is a graduate of the University of Lincoln.
Before his career in finance, Henry worked as a Field Joint Coating Technician for CRC-Evans Offshore, a specialist in pipeline services.
Read the full overview →Experience
13 Years
Current Role
Customer Outcomes Department Manager
Job Level
Middle
Location
Tarleton, England, United Kingdom
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Henry cares about
Customer Outcomes
His current role as Customer Outcomes Department Manager at HSBC demonstrates his professional focus on ensuring positive results for financial service customers.
Mortgage Quality
Manages mortgage and protection quality review, and previously worked in sales quality assurance for mortgages, indicating deep expertise in industry standards.
Career
Work history
8-2021
Customer Outcomes Department Manager
HSBC
2-2019 - 8-2021
Quality Assurance Manager
HSBC
9-2015 - 8-2021
Sales Quality Assurance mortgages
HSBC
11-2014 - 4-2015
Field Joint Coating Technician
CRC-Evans Offshore
5-2014 - 11-2014
Equity Release Advisor
Age Partnership
In the press
Media appearances
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Education
2004 - 2007
2:2
University of Lincoln
Social presence
Other HSBC Employees
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