Hilary Flanagan in

Hilary Flanagan

Energizer · DISC type I
Chief Operating Officer at Teramind
📍 Stoughton, Massachusetts, United States

Hilary Flanagan is the Chief Operating Officer at Teramind, where she scales business operations by managing processes and talent. A strategist with a background in marketing and communications from Boston University, people who have worked with her describe her as creative, organized, and goal-driven. She has a history of building marketing operations functions from the ground up.

Living just south of Boston, Hilary is passionate about creating order from chaos in her professional life. Outside of work, she stays active by playing in competitive softball leagues, gardening, and spending time with her pitbull mix, Penny. She values bringing her international team, from over 40 countries, together in person.

She grew a previous companys HubSpot platform to over 450 active users and scaled its customer support teams to handle over 10, 000 chats weekly.

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Experience
16 Years
Current Role
Chief Operating Officer
Job Level
Leadership
Location
Stoughton, Massachusetts, United States
Personality Overview

How Hilary shows up

Believer
Enthusiastic
Full Of Energy

They are people oriented, friendly and like creating new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Priorities

Topics Hilary cares about

Scaling Operations
Her current role as COO and past experience focus on scaling companies through process, talent management, and transparency.
Building Company Culture
She frequently posts about her passion for bringing her global team of 40+ nationalities together for sales kick-offs and other events.
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Career

Work history

1-2025
Chief Operating Officer
Teramind
8-2022 - 1-2025
Vice President of Business Operations
Teramind
4-2022 - 8-2022
System Administrator
Teramind
3-2021 - 10-2021
Director of Marketing Operations & Experience
Agero, Inc.
3-2017 - 3-2021
Senior Manager - Marketing & Communications
Agero, Inc.
In the press

Media appearances

Hilary Flanagan - Teramind. Featured in Teramind
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Education
BS
Boston University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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