Ho Sang (Andy) Lee in

Ho Sang (Andy) Lee

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Director, Customer Support at Absolute Security
📍 Greater Vancouver Metropolitan Area, Canada

Ho Sang (Andy) Lee serves as the Director of Customer Support at Absolute Security, where he has built his career through multiple leadership promotions. He is a Certified ScrumMaster® with foundational marketing training. Colleagues describe him as an exceptional, compassionate, and clear-headed leader who communicates effectively even in undesirable situations.

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Experience
19 Years
Current Role
Director, Customer Support
Job Level
Mid-senior
Location
Greater Vancouver Metropolitan Area, Canada
Personality Overview

How Ho shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ho cares about

Customer Support Leadership
His entire career at Absolute Security has been a clear progression from Team Lead to Director, demonstrating deep expertise in leading and scaling support teams.
Technical Escalation
Previously served as Senior Manager of Support Escalations, indicating a strong background in resolving complex, high-stakes customer issues and managing crisis situations.
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Career

Work history

12-2025
Director, Customer Support
Absolute Security
12-2018 - 12-2025
Senior Manager, Support Escalations
Absolute Security
10-2015 - 12-2018
Manager, Technical Support
Absolute Security
8-2013 - 10-2015
Team Lead, Global Support - Recovery Services, Consumer and Corporate Support
Absolute Security
8-2011 - 8-2013
Team Lead, Global Support - Recovery Services and Consumer Support
Absolute Security
In the press

Media appearances

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Education

Ho has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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