Ho Sang (Andy) Lee in

Ho Sang (Andy) Lee

Observer · DISC type ic
Director, Customer Support at Absolute Security
📍 Greater Vancouver Metropolitan Area, Canada

Ho Sang (Andy) Lee serves as the Director of Customer Support at Absolute Security, where he has built his career through multiple leadership promotions. He is a Certified ScrumMaster® with foundational marketing training. Colleagues describe him as an exceptional, compassionate, and clear-headed leader who communicates effectively even in undesirable situations.

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Experience
19 Years
Current Role
Director, Customer Support
Job Level
Mid-senior
Location
Greater Vancouver Metropolitan Area, Canada
Personality Overview

How Ho shows up

Example Seeker
Assertive
Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Priorities

Topics Ho cares about

Customer Support Leadership
His entire career at Absolute Security has been a clear progression from Team Lead to Director, demonstrating deep expertise in leading and scaling support teams.
Technical Escalation
Previously served as Senior Manager of Support Escalations, indicating a strong background in resolving complex, high-stakes customer issues and managing crisis situations.
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Career

Work history

12-2025
Director, Customer Support
Absolute Security
12-2018 - 12-2025
Senior Manager, Support Escalations
Absolute Security
10-2015 - 12-2018
Manager, Technical Support
Absolute Security
8-2013 - 10-2015
Team Lead, Global Support - Recovery Services, Consumer and Corporate Support
Absolute Security
8-2011 - 8-2013
Team Lead, Global Support - Recovery Services and Consumer Support
Absolute Security
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Ho has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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