Howie Stein

Evaluator
DISC Type : dcs

Vice President, Head of Go-to-Market, Data & AI Practice Leader at TELUS Digital

United States

Overview

Howie Stein is a VP, Data & AI Practice Leader at TELUS Digital, leveraging over 20 years of experience in business and digital transformation. He specializes in enabling customer experience, sales, and operations through data and AI-led capabilities. His expertise lies in developing go-to-market strategies and leading diverse teams.

He is passionate about the transformative power of AI and Generative AI, actively driving business development, services strategy, and partnerships with key tech providers. He has earned certifications in Generative AI from AWS, demonstrating his commitment to cutting-edge technology.

Unique fact: Howie has an MBA from Columbia Business School and a Masters from Vanderbilt University.

Personality Overview

Fast But Analytical

Thorough Evaluator

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

AI-led CX Transformation
He focuses on using AI to transform customer experience, as evidenced by his work on AI Quality Insights for contact centers and posts about unleashing insights from recordings and transcripts.
Generative AI GTM
He is leading AI and GenAI go-to-market efforts, driving business development, service strategy, and partnerships, and holds an AWS Generative AI sales certification.
Digital Transformation
With over 20 years of experience, he leads complex digital transformation projects, focusing on sales, operations, and customer experience.

Media Appearances

Howie has no verified media appearances

Work History

1-2025
Vice President, Head of Go-to-Market, Data & AI Practice Leader at TELUS Digital
1-2025 - 9-2025
Vice President, Head of Go-to-Market, Data & AI Practice Leader at WillowTree
2022 - 1-2025
Managing Director at Deloitte
2016 - 2022
Senior Manager at Deloitte
2013 - 2016
Manager at Deloitte

Education

2009 - 2011
Master of Business Administration (M.B.A.) from Columbia Business School
2003 - 2004
Master’s Degree from Vanderbilt University

More Information

Social Presence :

Prographics :

Exp : 21 Location : United States Job Level : Senior Designation : Vice President, Head of Go-to-Market, Data & AI Practice Leader at TELUS Digital
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Insights For Selling To Howie

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Howie is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Howie

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Howie move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Howie take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Howie

Personality Compatibility


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