Abby Spahich is the Global Vice President at TELUS Digital, specializing in transforming contact centers into revenue and loyalty engines. With a background spanning banking, wealth management, and healthcare, she focuses on the intersection of people, process, and technology to drive growth. She holds a Bachelors degree from Eastern Washington University.
Outside of her corporate role, Abby creatively connects everyday experiences to her professional philosophy, such as comparing the precision of baking to the complexities of customer experience. Her professional headline also includes a cactus emoji, suggesting a possible interest in the desert southwest or succulent gardening.
Unique fact: Abby believes customer experience is like baking, where one wrong ingredient or misstep in the process can throw off the entire result.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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